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Ask Microsoft Accessibility (AskMA) is an AI-powered tool that can help you find information about the accessibility of Microsoft products and services.Self-help center
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Accessibility tips
Learn how to work more effectively in just one minute. See the full series here.
Stay organized and focused
Recap meetings, stay focused, and keep your day on track with Copilot in Teams.
Get better image descriptions
For people who are blind or have low vision, use Copilot in Outlook to get better image descriptions and make visual content more accessible.
Make audio easier to follow
Use Live Captions in Windows to make spoken content easier to follow in any setting, especially for people who are deaf or hard of hearing.
Find and fix accessibility issues
Use the Accessibility Assistant in Microsoft Word, Excel, Outlook, and PowerPoint to help make your content more accessible for everyone.
Contact us for accessibility support
Select the appropriate tab to get started.
Windows and Office accessibility support
Be My Eyes
Support for blind and low-vision users is available through a live video call Monday to Friday from 5 AM to 9 PM, and Saturday and Sunday from 6 AM to 5 PM (PST).
Chat with us
Get answers to your accessibility support questions. Chat with an expert Monday to Friday, 5 AM to 9 PM, and Saturday and Sunday, 6 AM to 5 PM (PST).
Call us
Available Monday to Friday from 5 AM to 9 PM, and Saturday and Sunday from 6 AM to 5 PM (PST).
ASL
We offer American Sign Language (ASL) support by videophone from Monday to Friday, 8:30 AM to 5 PM (PST).
Adaptive accessories support
Get help to set up and use your Microsoft Adaptive Mouse, Hub and Buttons Accessories. (For help with your Xbox Adaptive Controller go to “Xbox accessibility”).
Describe your issue
Get technical and warranty support for your adaptive accessory or other PC accessory.
Chat with us
Get answers to your accessibility support questions. Chat with an expert Monday to Friday, 5 AM to 9 PM, and Saturday and Sunday, 6 AM to 5 PM (PST).
Call us
Available Monday to Friday from 5 AM to 9 PM, and Saturday and Sunday from 6 AM to 5 PM (PST).
ASL
We offer American Sign Language (ASL) support by videophone from Monday to Friday, 8:30 AM to 5 PM (PST).
Xbox support
Chat with us
Get answers to your accessibility support questions. Chat with an expert Monday to Friday, 2 PM to 5:30 AM, and Saturday and Sunday, 2 PM to 3 AM (PST).
General Xbox support
Get 24/7 answers and access to resources for general issues with Xbox consoles, games, accounts, and more.
ASL
We offer American Sign Language (ASL) support by videophone from Monday to Friday, 8:30 AM to 5 PM (PST).
Microsoft account support
Microsoft Account Sign-in Helper
Get Microsoft account help, troubleshoot sign in issues, keep your account secure, and manage your Microsoft account dashboard.
Microsoft Store and billing help
Find help for your billing questions, order history, payment options, and more.
Surface accessibility support
Get help to set up and use your Surface device. (For help with Windows software, go to “Windows and Office”).
Chat with us
Get 24/7 answers to your Surface accessibility support questions.
Self-help support options
Find answers to frequently asked support questions online or in the Surface app.
General Surface support
Learn the basics of how to set up and customize your Surface device.
ASL
We offer American Sign Language (ASL) support by videophone from Monday to Friday, 8:30 AM to 5 PM (PST).
Enterprise support
Enterprise Disability Answer Desk (eDAD)
Accessibility support for enterprise or commercial products.