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Answer your questions with AI

Ask Microsoft Accessibility (AskMA) is an AI-powered tool that can help you find information about the accessibility of Microsoft products and services.

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Accessibility tips

Learn how to work more effectively in just one minute. See the full series here.
Young adult with autism looking at laptop with headphones on.

Stay organized and focused

Recap meetings, stay focused, and keep your day on track with Copilot in Teams.
Female freelancer with a low vision working on laptop at home.

Get better image descriptions

For people who are blind or have low vision, use Copilot in Outlook to get better image descriptions and make visual content more accessible.
Man in a modern high-rise office sitting at a desk with multiple monitors connected to a Surface Pro featuring Live Captions.

Make audio easier to follow

Use Live Captions in Windows to make spoken content easier to follow in any setting, especially for people who are deaf or hard of hearing.
Cheerful African American businesswoman sitting at desk typing on laptop, working in modern office.

Find and fix accessibility issues

Use the Accessibility Assistant in Microsoft Word, Excel, Outlook, and PowerPoint to help make your content more accessible for everyone.

Contact us for accessibility support

Select the appropriate tab to get started.

Windows and Office accessibility support

Be My Eyes

Support for blind and low-vision users is available through a live video call Monday to Friday from 5 AM to 9 PM, and Saturday and Sunday from 6 AM to 5 PM (PST).

Chat with us

Get answers to your accessibility support questions. Chat with an expert Monday to Friday, 5 AM to 9 PM, and Saturday and Sunday, 6 AM to 5 PM (PST).

Call us

Available Monday to Friday from 5 AM to 9 PM, and Saturday and Sunday from 6 AM to 5 PM (PST).

ASL

We offer American Sign Language (ASL) support by videophone from Monday to Friday, 8:30 AM to 5 PM (PST).

Adaptive accessories support

Get help to set up and use your Microsoft Adaptive Mouse, Hub and Buttons Accessories. (For help with your Xbox Adaptive Controller go to “Xbox accessibility”).

Describe your issue

Get technical and warranty support for your adaptive accessory or other PC accessory.

Chat with us

Get answers to your accessibility support questions. Chat with an expert Monday to Friday, 5 AM to 9 PM, and Saturday and Sunday, 6 AM to 5 PM (PST).

Call us

Available Monday to Friday from 5 AM to 9 PM, and Saturday and Sunday from 6 AM to 5 PM (PST).

ASL

We offer American Sign Language (ASL) support by videophone from Monday to Friday, 8:30 AM to 5 PM (PST).

Xbox support

Chat with us

Get answers to your accessibility support questions. Chat with an expert Monday to Friday, 2 PM to 5:30 AM, and Saturday and Sunday, 2 PM to 3 AM (PST).

General Xbox support

Get 24/7 answers and access to resources for general issues with Xbox consoles, games, accounts, and more.

ASL

We offer American Sign Language (ASL) support by videophone from Monday to Friday, 8:30 AM to 5 PM (PST).

Microsoft account support

Microsoft Account Sign-in Helper

Get Microsoft account help, troubleshoot sign in issues, keep your account secure, and manage your Microsoft account dashboard.

Microsoft Store and billing help

Find help for your billing questions, order history, payment options, and more.

Surface accessibility support

Get help to set up and use your Surface device. (For help with Windows software, go to “Windows and Office”).

Chat with us

Get 24/7 answers to your Surface accessibility support questions.

Self-help support options

Find answers to frequently asked support questions online or in the Surface app.

General Surface support

Learn the basics of how to set up and customize your Surface device.

ASL

We offer American Sign Language (ASL) support by videophone from Monday to Friday, 8:30 AM to 5 PM (PST).
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Enterprise support

Commercial support

Assistance for enterprise accounts.

Enterprise Disability Answer Desk (eDAD)

Accessibility support for enterprise or commercial products.

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